Banking

You need to create an account at XLFrag to make a deposit.

Listed below are the banking options that are currently available when making deposits on XLFrag.

Deposit options:



Min. deposit Deposit
fee		 Transfer time

€ 10 € 0 Instant

€ 10 € 0 Instant

€ 10 € 0 Instant

€ 10 € 0 Instant

€ 10 € 0 Instant

€ 10 € 0 Instant

€ 10 € 0 Instant

€ 10  € 0 Instant
€ 10 € 0 Instant
€ 10 € 0 Instant
€ 10 € 0 Instant
€ 10 € 0 Instant
€ 10 € 0 Instant
  Withdrawel options:
Min.
withdrawl		 Withdrawl
fee		 Transfer time



€ 15
5 %
(Min. €5,-
Max. €10,-)
3-4 Days







 

Deposit Policies:

  • Some deposit methods may not be available to clients in certain areas.
  • All online deposits are processed using up to 256bit SSL encryption or better.
  • XLFrag may limit incoming amounts with certain deposit methods.
  • Sender’s information and receiver’s information must match for all deposit methods.
  • Deposit methods require that the same method is used for withdrawal.
  • Transfer fees will not be reimbursed on incoming deposits if a withdrawal has been made and processed within the previous 72 hours. (If an account shows a history of excessive withdrawals and deposits over a short period of time, reimbursement of transfer fees will be suspended by management.)
  • There is a min 7 day hold (unless otherwise noted) on the initial deposit before the first withdrawal.
  • All Deposit methods are free. XLFrag will cover all fees.
  • Unless otherwise specified all direct credit card deposits have a min 30 day hold before a withdrawal can be made. This does not apply to any method that is powered by Moneybookers.

  

Withdrawal Policies

  • Withdrawal requests are accepted 24hrs a day and are processed Monday thru Friday 09:00 CET to 13::00 CET, usually within 48 hours of being requested but could take up to 5 business days due to high volume.
  • XLFrag will make disbursements in the currency of your account. If this is not possible for any reason all conversion rates and/or banking fees by institutions outside the LUOP organization will be the responsibility of the account holder.
  • XLFrag requires documentation such as but not limited to a valid picture ID (copy of passport, driver's license or national ID card) and a utility bill less than 3 months old that lists your name and address as proof of residence for security purposes prior to any withdrawals being processed.
  • Clients withdrawals must be processed using clients deposit method. I.e. Deposit using Moneybookers, withdrawal will be processed using XLFrag.
  • XLFrag accounts receiving promotional bonuses must review and understand all rules associated with the promotions offered on the promotional page prior to making a withdrawal request.
  • XLFrag will not reimburse transfer fees on incoming deposits if client has requested a withdrawal in last 7 days.
  • XLFrag accounts deemed making numerous/excessive withdrawals and deposits over short periods of time, will result in a suspension of XLFrag covering the transfer fees or withdrawal fees.
  • XLFrag’s management reserves the right to suspend or cancel any withdrawal. XLFrag will notify client of such action with reasons for doing so.
  • Unless otherwise specified all direct credit card deposits have a min 30 day hold before a withdrawal can be made. This does not apply to any method that is powered by Moneybookers.
  • Unless otherwise specified if a deposit was made by a direct credit card method withdrawals have to be made by check or other approved methods. Withdrawals cannot be made back on to a credit card..


If you have any questions please feel free to contact our customer support at: support [at] luopgames.com

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