SUPPORT

At XLFrag our Customer Support personnel will help you to get answers to any question you may have.

Please note that all support is currently provided in English. Before contacting us, please check the FAQ section wheremost of the common issues have been addressed. If your question is not answered via the FAQ please sent an email to your Customer Support. Visit our FAQ here!

When emailing Customer Support please be as detailed as possible with your question, like if you had an incident or issue with one of our servers please provide us with the date, time and the server name, that way we can faster get back to you with an answer. If you have a registered account, please ensure that you provide us with your account ID number or username. We'll do our best to answer your question as quickly as possible. 

Contact Customer Support: support[at]luopgames.com